Case Study: B2B SaaS Cuts Fake Signups | Mailthentic
Mailthentic
SaaS

How a B2B SaaS team cut fake signups and protected onboarding email

A representative scenario showing how a B2B SaaS product used real-time verification to block disposable signups and protect onboarding deliverability.

90%+

fewer fake signups

Under 2%

onboarding bounce rate

Cleaner

activation metrics

The challenge

Free-trial signups were full of disposable and mistyped email addresses. Fake accounts inflated activation metrics, wasted infrastructure, and never converted. Onboarding and password-reset emails to invalid addresses pushed up bounce rates and started landing in spam.

The solution

The team added the Mailthentic API to their signup flow, verifying each address in a couple of seconds and rejecting disposable and invalid emails before an account was created. They also bulk-verified their existing user base to clean out dead addresses ahead of lifecycle campaigns.

Frequently asked questions

How is signup verification added?
The Mailthentic API is called when the form is submitted. It returns a status and confidence score in seconds, which the app uses to accept, warn or reject the address.
Does it slow signups down?
A typical check returns in one to three seconds, fast enough to run inline without a noticeable delay.

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