Contact Mailthentic
Tell us about your list verification goals and workflow needs. Our team responds with practical guidance.
How we can help
We support teams with onboarding, verification planning, and operational best practices for cleaner contact databases.
- Typical response time
- Within one business day
- Support hours
- Monday to Friday, 09:00-18:00 (UTC)
- Best for
- Marketing ops, sales ops, CRM admins, and growth teams
Send a message
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Frequently Asked Questions
Common questions about contacting Mailthentic and getting started with email verification.
What kind of support do you offer?
We provide email-based support for all users, covering account setup, email verification questions, billing inquiries, and bulk list processing. Our team specializes in email deliverability and can advise on verification strategy for your specific use case.
How quickly will I receive a response?
We aim to respond within one business day for all inquiries. Most messages are answered within a few hours during business hours (Monday to Friday, 09:00-18:00 UTC). For urgent matters, please note the urgency in your subject line.
Do you offer custom enterprise plans?
Yes. If your organization needs high-volume verification, custom integrations, or specialized SLA terms, reach out through this form and describe your requirements. We will follow up with a tailored proposal that fits your scale and workflow.
Can I try Mailthentic before committing?
Absolutely. Every new account receives 5,000 free verification credits with no credit card required. You can verify individual emails or upload a small test list to evaluate accuracy, speed, and result quality before purchasing additional credits.