CRM Integration Security & Data Privacy | Mailthentic Help
Mailthentic
CRM Integrations | Updated Aug 05, 2026

CRM Integration Security & Data Privacy

We take data security seriously. Here's how Mailthentic protects your CRM data.

OAuth 2.0 Authentication

  • Mailthentic connects to your CRM using OAuth 2.0 — the industry-standard protocol.
  • We never see or store your CRM login credentials.
  • You authorise specific permissions (scopes) during the connection flow.
  • You can revoke access at any time from either Mailthentic or your CRM's settings.

Data Handling

  • Imported data: Only email addresses are extracted from your CRM for verification. We do not access or store names, phone numbers, deals, or other CRM fields.
  • Token storage: OAuth tokens are encrypted at rest using Django's signing framework.
  • Data retention: Verification results follow our standard retention policy. CRM connection metadata is kept until you disconnect.

Minimal Permissions

We request only the minimum scopes needed:

ProviderScopes
HubSpotcrm.lists.read, crm.objects.contacts.read, crm.objects.contacts.write
Salesforceapi, refresh_token
Mailchimpread, write

Disconnecting

  1. Go to CRM Connections and click Disconnect on any provider.
  2. Tokens are immediately invalidated on our side.
  3. For extra security, also revoke access in your CRM provider's app settings.

Contact us at support if you have specific security or compliance questions about CRM integrations.

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