Requesting a New CRM Integration | Mailthentic Help
Mailthentic
CRM Integrations | Updated Aug 05, 2026

Requesting a New CRM Integration

Don't see your CRM on the Connections page? You can request it and our team will review it.

How to Submit a Request

  1. Go to CRM Connections in your dashboard.
  2. Scroll to the "Don't see your CRM?" section at the bottom.
  3. Click Request a CRM.
  4. Enter the CRM name (e.g., Zoho CRM, Pipedrive, ActiveCampaign) and any details about how you use it.
  5. Submit the form.

What Happens Next

  • Our team reviews all CRM requests and prioritises based on demand.
  • You'll receive an in-app notification when we update the status of your request.
  • Possible statuses:
    • Pending — We've received your request.
    • In Review — We're evaluating feasibility and demand.
    • Planned — Integration is on our roadmap.
    • Noted — We've logged it for future consideration.
    • Declined — Not feasible at this time (we'll explain why).

Check Your Request Status

Visit the Connections page to see "Your Integration Requests" with the current status and any staff response.

Tips

  • Include details about your use case — it helps us prioritise.
  • If multiple users request the same CRM, it moves up the priority list.

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